Contact information

We’re here to help with questions about products, orders, shipping, returns, refunds, or any other concerns regarding your Velorise purchase.

Customer Support

Email: hello@velorise.us
Phone: +1 (314) 368-7671

Business Address

Velorise
503 Alsmeyer Drive
O'Fallon, MO 63366
USA

Customer Service

For order-related inquiries, please include your order number and the email address used when placing your order. Providing these details helps us locate your order and respond more efficiently.

For questions about a product, please include the product name or relevant product details whenever possible.

We aim to respond to customer inquiries within a reasonable timeframe during our normal business operations.